DeverTech™ is the leading provider of solutions that allow companies to leverage feedback from prospects, customers, employees and business partners to increase revenue and productivity, reduce expenses and improve profitability.

DeverTech™' interactive Dialogue Manager (iDM Pulse™) enables companies to solicit, collect, respond to, manage and analyze and report on (all in real-time) feedback from prospects, customers, employees, business partners and other key stakeholders at key touchpoints in the relationship.

iDM Pulse™ is a powerful, easy-to-use, web-based solution designed to engage your prospects, customers, business partners or employees in effective, timely and meaningful conversational dialogs based on their role, a current or previous interaction with your organization or a point in time in the relationship. A built-in, closed-loop process assures participants get the responses they need to encourage continuing participation in these dialogs.

The business world is moving at Internet speed. You need better methods to "reach" your customers, keeping richness while minimizing cost. Competitive advantage is fleeting, but nurtured customers will become your advocates. Simply put, most companies don't have the luxury of having new business overtake customer defections. How do you reach more customers, nurture a virtual universe of influencers, and stop the defections?

DeverTech™' iDM Pulse™ is not intended to replace existing operating metrics, marketing research and CRM/ERM programs. Rather, it should serve to augment the total relationship care efforts of the company. The internal operating measures are usually the fastest and best way to know whether things are being done right. However, to know whether you are doing the right things right, you must let the voice of these key relationships be the judge.

"DeverTech's iDM Pulse™ compliments traditional CRM programs by conducting continuous closed-loop e-communications at key pulse points during the relationship life-path."

iDM Pulse™ uses workflows that can intelligently sense and respond to each participant, thus providing the incentive to keep them engaged.

We provide A METRIC AND MEASUREMENT SOLUTION to APPLE COMPUTER.
The Complex Sale, Inc. uses iDM Pulse™ to produce Real-Time quantitative and qualitative information for sales and training executives and Front-Line Sales Managers to reinforce training programs.